Know where you stand

These are a selection of the questions people have asked – if your query isn’t covered, please complete the ‘Call me back’ form or call us directly on our freephone number 0800 612 4545.

How do I know if I’ve got a claim?

Every situation is different, but the basics of qualification are here. If you would like more information just complete the ‘Call me back’ form and we’ll talk you through it.

I have had an accident, but it was some time ago – does it count?

If it was in the last three years, yes! Get in touch.

How much compensation can I claim?

This varies and you’ll find a chart of typical amounts on the ‘How it works’ page. However, every case is unique and these are only guidelines, your lawyer will be able to give you a much better idea once they have the details of your claim sorted out.

What can I claim for?

There’s an overview of the type of costs you can claim on the ‘What is a claim?’ page – but your lawyer will talk you through this in much more detail to ensure you don’t end up out of pocket.

How long will it take to complete the case?

Our aim is to do this as quickly as possible. Providing you supply all the information we need promptly our legal team don’t hang about! However, we are also reliant on the other party responding quickly too. Typically cases don’t take more than 12 months, often much less.

What fees will I have to pay?

None at all – we operate on a no win, no fee basis – so there’s no deposit, no fees at the completion of the case, no commission or percentage of your claim due – you pay nothing and you get 100% of the compensation. All costs are payable by the party who is at fault.